Legal

Privacy Policy

XG Build respects your privacy. This policy explains how we collect, use and handle personal information when you contact us, use our website or enquire about our services.

Information we collect

We may collect your name, email address, phone number, property address and information about your proposed project. This may include plans, budget details and documents you choose to provide.

We collect this information when you submit an enquiry, speak with us, email us or engage our services.

How we use your information

We use your information to respond to enquiries, discuss your options, prepare quotes, manage projects and communicate with you about our services.

If we send promotional emails, you can unsubscribe using the link provided or contact us to stop receiving them.

Sharing your information

Where necessary for your enquiry or project, we may share relevant information with consultants, contractors and service providers assisting us.

Before passing your contact details to a property expert or finance broker for a referral, we will ask for your permission.

We may also disclose information where required or authorised by law.

Storage and security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, alteration or disclosure. We retain information for business and legal purposes and take reasonable steps to securely destroy or de-identify it when it is no longer required.

Website cookies

Our website may use cookies and similar technologies to support website functionality and understand how visitors use the site. You can manage cookies through your browser settings, although disabling them may affect some website features.

Access, corrections and complaints

You can contact us through our website’s Contact page to request access to your personal information, ask us to correct it or raise a privacy concern.

We will review your request or complaint and respond within a reasonable time. We may need to verify your identity before providing access or making changes.

Updates

We may update this policy as our services or information-handling practices change. The latest version will be available on this page.

Last updated: 12 October 2026